Booking & Cancellation Policy

Last updated: September 14, 2026

This Booking & Cancellation Policy explains how reservations, changes and cancellations are handled by Island Cruises & Travel Escapes Ltd. Specific supplier terms or quotation terms provided before payment will take priority where they differ from this general policy.

Reservations and Confirmation

A booking is considered confirmed only after Island Cruises & Travel Escapes confirms availability and any required deposit or payment has been received. Sending an enquiry alone does not guarantee a reservation.

Pricing

Tour and transportation prices shown on the website may be starting prices. Final pricing can depend on pickup location, number of travelers, attraction or supplier fees, itinerary, travel dates and other booking details. We will confirm the applicable price before payment is requested.

Changes to a Booking

If you need to change a date, pickup location, traveler count, flight information or another booking detail, contact us as soon as possible. Changes are subject to availability and may affect the total price or supplier terms.

Cancellations and Refunds

Cancellation and refund eligibility depends on the service booked, how close the cancellation is to the service date, costs already incurred, and any applicable third-party supplier rules. Where a service has supplier-specific cancellation terms, those terms will be communicated before payment or booking confirmation.

Amounts already paid to attractions, hotels, cruise lines, rental providers, event suppliers, payment processors or other third parties may be non-refundable when those suppliers do not issue a refund.

Airport Transfers

Please provide accurate flight, pickup, drop-off and contact details. If a flight is delayed, we will make reasonable efforts to coordinate the pickup using the information provided. Major schedule changes, missed flights, incorrect booking information or last-minute changes may require a revised arrangement or additional charge.

Tours and Experiences

Tour itineraries may change because of weather, road conditions, attraction closures, safety concerns, operating hours or other circumstances outside our reasonable control. When possible, we will communicate significant changes and help identify a suitable alternative.

Third-Party Travel Services

Hotels, Airbnbs, cruises, car rentals, concert and event travel, destination weddings and other assisted travel services may be booked through InteleTravel or other third-party suppliers. Those bookings are also subject to the supplier’s own payment, change, cancellation and refund conditions.

No-Shows and Late Arrivals

If a traveler does not arrive for a confirmed service and does not communicate a delay or change, the booking may be treated as a no-show. Any refund or rebooking will depend on the circumstances and costs already committed.

Weather and Events Beyond Our Control

Island Cruises & Travel Escapes is not responsible for delays, closures or disruptions caused by severe weather, natural events, road closures, airline changes, government actions, supplier failures or other circumstances beyond our reasonable control. We will make reasonable efforts to assist with alternatives where possible.

How to Request a Change or Cancellation

Contact us by WhatsApp, phone or email and include your name, booking details and requested change. You can reach us at Bookings.icate@gmail.com, +1 (352) 321-1296 or +1 (876) 883-1810.